Store Opening Times:
8am - 5pm Monday - Friday | 8am - 12pm Saturday* *Carlisle and Morecambe only
We are looking to recruit a hardworking and enthusiastic team member who wants to join our fast paced and friendly working environment. This is a full-time permanent, role based at our Kendal branch:
Key Areas of the Role:
Reporting to the Trade Counter Supervisor, you will be an integral member of the Trade Counter Team. Your main responsibilities will be:
- Greeting and assisting our customers at the Trade Counter, addressing their needs promptly.
- Gain a good understanding of our products, including features, benefits, and pricing so that you can promote and upsell where appropriate, and close sales transactions efficiently.
- Handling both cash and card payments and maintaining accurate records.
- Stock management – ensuring the Counter is organised, restocking shelves, and managing inventory.
- Building and maintaining positive customer relationships.
The ideal candidate should have previous experience working with customers on a face-to-face basis, as well as an existing understanding of the industry in which Thomas Grahams operates.
Reality Check:
Due to the nature of the role, you will be working on your feet for the duration of the day and various tasks can be physically demanding, requiring aspects of manual handling. It is therefore essential that the successful applicant is aware and prepared to undertake these duties on a regular basis.
Skills & Experience:
- Previous experience of a Sales Environment
- Passionate about customer service
- Attention to detail
- Demonstrate initiative, be motivated and carry out tasks to completion.
- Team player
Hours of work:
8am to 5pm Monday to Friday (13:30 pm Early Finish Friday – alternate weeks)
Closing Date: Sunday 8th June 2025
First Interviews for this post will be held week commencing Monday 9th June 2025
We really value our people and offer a friendly working environment, with a focus on developing your skills and a competitive salary. Benefits include access to a company pension scheme with generous employer contributions, 33 Days Holiday including Bank Holidays, Christmas Party, Bike 2 Work Scheme and a KPI Bonus Scheme – these are just some of the reasons that makes Thomas Grahams’ a great place to work!
If you feel that you have what it takes to support us in delivering the best service, we would love to hear from you. Send a copy of your covering letter to recruitment@thomas-graham.co.uk